Free shipping over $150 within the US!
A flat rate of $7 for all U.S. packages under $150. Most packages leave our Kensington, MD office within three business days of ordering.
We ship United States Post Office (USPS) First class, Priority and occasionally media mail.
If there is a problem or delay anticipated with your order you will be notified as soon as possible. Packages are almost on their way between 1-4 days after ordering.
All international shipping is the following flat rate USPS; high value packages are insured but any custom duties incurred in recipient's country are buyer's responsibility.
Because of recent changes in VAT regulations which are administratively onerous we have suspended shipping to the UK and Canada. Flat rates are as follows
Other countries $29
We do not ship to Europe or the UK
Please note that if your package exceeds one pound and the shipping is higher than the rate listed we will contact you for additional funds which will be at your discretion.
Please feel free to email us with any questions: email@example.com
Because of the nature of the needlework business and copyrights I am reluctant to accept returns on kits and books. However, I want all of my customers to be satisfied so please call or e-mail with a problem. I am also happy to advise on the difficulty of a particular kit before you purchase it!